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Many people think service and hospitality are the same thing. They are not .  As Danny Mayer mentions in his book ” Setting the Table […]

Changing your own Culture  Since the pandemic one thing that has been a constant with many people specifically in the hospitality industry is the challenge

Good to have the online training active with  individuals in NYC and Miami.  The next scheduled intro for beginners is on the 20th July 2024

Some times we live through eras that on reflection are like a book and film. Events we experience are intense. Only when they have passed

https://vimeo.com/manage/videos/811979718 NLP is in its fifth generation since its conception. At its core it is a modelling methodology for coding and duplicating behaviour. The modern

Words are powerful because they have the ability to convey meaning, express emotions, and influence people’s thoughts, feelings, and actions. Words have the power to

Hospitality is an important sector supplying much needed experiences to travellers and the local community. Good hospitality is a mix of art, business and psychology.